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Professional Courses

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Most of our professional courses are fully funded by The Edge Cumbria.

The Edge is a European Social Fund Project delivered by a partnership of training providers and business support experts. Offering funded training to businesses and their employees so they can secure the skills they need for business growth, The Edge will identify the skills gaps in your business and find a training solution to meet your needs.

What’s available?

  •  Funded training opportunities for employees to develop the skills that will enable them to progress in employment.
  •  Opportunities to progress onto many different Apprenticeship qualifications, from level 2 up to degree level.

– Government funding available for all ages, and all previous levels of education are accepted.

Eligibility

  • Eligible businesses must have a base in Cumbria and employ less than 250 employees. Those who are self-employed are also eligible for support.
  • Employees must be aged over 16 years of age and be a resident in the UK.
  • Employees must progress onto any of our Work Based Learning Qualifications (NVQ) or provide evidence that there has been an increase in responsibilities to their existing role as a result of attending a professional course.
  • Alternatively, if your company does not fit the eligibility criteria, professional courses are £65pp.

Support for Employers

Funded Training

As an employer you can benefit from funded training opportunities for your workforce. Highly skilled employees will support your business to grow and reach its potential.

Below are all the professional courses available at Cumbria Training Centre.


Principles of Customer Service

1 Day Course -This course is a pathway onto any of our Work Based Learning Qualifications (NVQ).

Available dates:

  • Tuesday the 10th of April 9am-4pm 
  • Monday the 30th of April 9am-4pm
  • Tuesday the 5th of June 9am-4pm

If your company has less than 250 employees and is based in Cumbria, this course is FREE (Fully Government Funded by The Edge)

Throughout the course you will develop knowledge and skills in:

  • An understanding of customer service and how to deliver it effectively.
  • An awareness of how legal and ethical requirements relate to customer service.
  • Understand the management of customer service information.
  • Be able to identify customer needs and expectations.

Microsoft Excel for Business

1 Day Course – This course is a pathway onto any of our Work Based Learning Qualifications (NVQ).

Available dates:

  • Monday the 4th of June 9am-4pm (Intermediate) 
  • Wednesday the 13th of June 9am-4pm (Advanced)
  • Wednesday the 11th of July 9am-4pm (Intermediate) 

If your company has less than 250 employees and is based in Cumbria, this course is FREE (Fully Government Funded by The Edge)

This course is for the user of Excel at a intermediate level. To benefit fully from the training, learners are expected to understand basic calculations. You will leave the course being able to set up and create complex calculations and manipulate data through a variety of functions. You will be able to express the information in a graph format.

Throughout the course you will develop knowledge and skills in:

  • Quick Access Menu and Ribbons
  • Formatting of a Spreadsheet
  • Calculations and Manipulating sheets
  • Using the Function Wizard
  • Charts and Graphs

Microsoft PowerPoint with Presentation Skills

1 Day Course – This course is a pathway onto any of our Work Based Learning Qualifications (NVQ).

Available dates:

  • Wednesday the 7th of March 9am-4pm
  • Monday the 11th of June 9am-4pm

If your company has less than 250 employees and is based in Cumbria, this course is FREE (Fully Government funded by The Edge)

This course is designed for clients who use Microsoft PowerPoint, but want to produce more complex presentations and present them at meetings etc. The presentations will include animation, sound and video to enhance an online presentation. The course will be useful to help gain confidence in delivering effective presentations.

Throughout the course you will develop knowledge and skills in:

  • Input and combine text and other information within presentation slides.
  • Use presentation software tools to structure, edit and format slide sequences.
  • Prepare slideshow for presentation.

Principles of Team Leading

2 Day Course – This course is a pathway onto any of our Work Based Learning Qualifications (NVQ).
Available dates:
  • Monday the 12th followed by Monday the 19th of March 9am – 4pm
  • Tuesday the 17th followed by Tuesday the 24th of April 9am -4pm 
  • Tuesday the 8th followed by Tuesday the 15th of May 9am-4pm
  • Tuesday the 12th followed by Tuesday the 19th of June 9am-4pm

(Attendance is required for both dates)

If your company has less than 250 employees and is based in Cumbria, this course is FREE (Fully Government Funded by The Edge)

Throughout the course you will develop knowledge and skills in:

  • Understanding leadership styles in organisations
  • Characteristics of effective leaders
  • Different leadership styles
  • How leaders can motivate their teams
  • Benefits of effective leadership for organisations

Exploring Social Media

1 Day Course – This course is a pathway onto any of our Work Based Learning Qualifications (NVQ).

Available Dates:

  • Wednesday the 14th of March 9am-4pm
  • Monday the 16th of April 9am-4pm
  • Monday the 14th of May 9am-4pm 
  • Monday the 18th of June 9am-4pm

If your company has less than 250 employees and is based in Cumbria, this course is FREE (Fully Government Funded by The Edge)

Throughout the course you will develop knowledge and skills in:

  • Understanding the opportunities and threats associated with using Social Media.
  • Identifying the positives and negative aspects of using Social Media.
  • Understanding hoe to minimise risks associated with using Social Media.
  • Understanding the application of Social Media.
  • How to demonstrate the use of various Social Media sites to communicate and upload content including: Facebook, Twitter, Blogging and YouTube.
  • Understanding how businesses and organisations may use Social Media to promote products and services.

 

Principles of Digital Marketing

2 Day Course – This course is a pathway onto any of our Work Based Learning Qualifications (NVQ).

Available Dates:

  • Wednesday the 4th and Wednesday the 11th of April 9am-4pm
  • Wednesday the 2nd and Wednesday the 9th of May 9am-4pm
  • Wednesday the 6th and Wednesday the 13th of June 9am-4pm
  • Wednesday the 2nd and Wednesday the 9th of July 9am-4pm

If your company has less than 250 employees and is based in Cumbria, this course is FREE (Fully Government Funded by The Edge)

Throughout the course you will develop knowledge and skills in:

  • Understanding the role of digital marketing.
  • Explaining the role of digital marketing within the overall marketing strategy.
  • Explaining the strengths and weaknesses of digital marketing.
  • Explaining the importance of targeted digital marketing.
  • Describing the sources of data lists for use in targeting customers and potential customers.
  • Explaining the legal requirements and implications of digital marketing.
  • Describing the importance of digital data capture systems for digital marketing.

 

Understanding the Retail Selling Process

1 Day Course -This course is a pathway onto any of our Work Based Learning Qualifications (NVQ).

Available dates:

  • Monday the 23rd of April 9am-4pm
  • Monday the 21st of May 9am-4pm
  • Monday the 25th of June 9am-4pm

If your company has less than 250 employees and is based in Cumbria, this course is FREE (Fully Government Funded by The Edge)

Throughout the course you will develop knowledge and skills in:

  • Understanding the five steps of the selling model.
  • Understanding how questions are used to identify customers’ needs.
  • Understanding the benefit and used of product knowledge.
  • Understanding how sales are closed.

Contact us now to reserve your place!

Email: alison.ashton@cumbriatc.org.uk

Call: 01229 838892

Location

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Cumbria Training Centre
2nd Floor
College House
Howard Street
Barrow-in-Furness
LA14 1NB

Contact Details

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01229 838892
info@cumbriatrainingcentre.co.uk

 

Opening Times

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Monday – 9.00am – 4.30pm
Tuesday – 9.00am – 4.30pm
Wednesday – 9.00am – 4.30pm
Thursday – 9.00am – 4.30pm
Friday – 9.00am – 12.30pm

Social Media

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